# Knowledge Database Software to Centralize Vital Information & Give Instant Answers Transform scattered information into a powerful, accessible hub. Support your team and customers with instant access to proven solutions and helpful resources they need, right when they need them. Simply productive Achieve more with less effort, thanks to intuitive UI and handy automations. Always supported Rely on a solid platform with a responsive support team that actually helps. Made for every team Give your team the tools that increase productivity and bring results. Seamlessly integrated Manage knowledge, clients, projects, tasks in one easy-to-use platform. ## Your Knowledge, Centralized & Simple Online knowledge base software helps you manage vital information. Its intuitive design and powerful capabilities make it easy to retain expertise, onboard faster, and deliver exceptional customer service. ## Store and Share Your Insights **Content Storage** Powerful Editor Brand Customization Smart Search ### Store Your Resources Build a comprehensive knowledge base using intuitive software. Drag and drop similar pages to organize them within a structured page tree to help teammates, clients, or customers easily find what they need. ### Create Engaging Content Use a powerful editor to create engaging articles with rich media. Leverage handy shortcuts to format your content in seconds. Insert images, embed videos from YouTube, add tables, write code snippets and more. ### Brand Your Base Change the look and feel of your knowledge base for brand recognition. Use your colors, logos, header and footer images. Add custom CSS to your theme. Place links to your social media to foster a brand community. ### Get Answers Instantly Empower users to self-serve with smart search support. Customers can find information in a knowledge base by entering keywords and selecting the article they need in the search suggestions. ### Control User Access Safeguard your data by configuring access rights for every teammate. Choose who manages the knowledge base, who moderates, who authors articles, and who can only read and comment on publications. ### Collaborate Teamwide Work as a team to record your expertise with our company knowledge base software. Request responses from authors or suggest improvements in comments. Provide truly helpful content by allowing colleagues to rate every article. ### Automate Your Operations Use convenient automation capabilities to streamline knowledge base handling. Automate notifications and data updates, source content from your blog with webhooks, or even automatically create tasks to write follow-up articles. ### Help Centers for Any Purpose Create distinct knowledge bases for different brands or audiences. Make external bases to serve as self-service checkpoints, and create internal ones to standardize your team’s operations. Write in any language for global reach. ### Customer Self-Service Launch a help center for hands-free customer service. Empower customers to read and leave comments from anywhere, on any device. Stop your support from being overwhelmed and free your team to focus on actual work. ### Boost Discoverability Make your information hub SEO-friendly to drive organic traffic. Write engaging meta titles, descriptions, and tags, toggle Google Analytics, and even pick your own domain name right inside our simple knowledge base software. ## Knowledge Base for Companies and Teams of Any Size ### Customer Service Provide instant answers with an external self-service base, enabling clients and customers to find the right solutions themselves. Forget about repetitive questions tiring your customer service agents; improve resolution times, and operate 24/7. ### Human Resources Store information valuable to your company’s internal processes. Configure secure access to sensitive data and automatically update policy articles, onboarding materials, training manuals, and more. ### Development Teams Document features, processes, and guides into clear articles with rich, interactive content. Work together seamlessly to keep all product details accurate and up-to-date, fostering shared understanding. ### Marketing Teams Build a public content presence that perfectly matches your brand identity. Drive organic traffic and establish your authority online by making valuable information easily discoverable to prospects. ### Sales Teams Get instant access to product info, pricing and battle cards. Accelerate deal cycles by making sure every sales agent has the right info to answer questions and overcome objections on the spot. ### Project Teams Record company-wide best practices, document lessons learned from completed projects, and capture standard methodologies in your base through comprehensive articles. Give teams common issues resolutions and expert references so everyone can execute consistently across every project. Whole office at your fingertips Install Flowlu mobile app, available for both iOS and Android, and keep an eye on your projects, sales opportunities and tasks from anywhere. Danijel Bićanic Sales Trainer, Owner of Bićanić Consulting "We chose Flowlu because it centralizes our operations, sales, and project management in a single platform. It gives us a clear overview of events, deadlines, and tasks at a glance, so everything is clearly organized in one place." ## Discover Our Pricing Options Tailored plans for every business to manage their knowledge base. ### Free For freelancers and small teams: a simple, two-user workspace for trying Flowlu with no commitment. **$0** Always free. No expiration, no hidden fees ### Essential For growing teams: move beyond basic task tracking to manage client work confidently. **$9**~~$12~~ per user / month billed yearly per user / month billed monthly ### Advanced POPULAR For mid-sized companies: handle complex projects and finances with more control. **$17**~~$22~~ per user / month billed yearly per user / month billed monthly ### Ultimate For scaling organizations: unify projects, people, and finances in a customizable system. **Custom** per user / month billed yearly per user / month billed monthly ## FAQ ### What is a knowledge base? A knowledge base is a digital repository of information about a company's products, services, or subjects related to its industry. It may include articles, guides and FAQs, and serves as a help center for customers or employees to get quick answers. ### What is the difference between CRM and knowledge base? A CRM (Customer Relationship Management) software manages customer interactions and data, focuses on sales and service processes. A knowledge center software is a structured tool that provides organized information and articles for customer self-service support. ### What is knowledge base management? Knowledge base management is the process of creating, curating, updating and maintaining the content within your knowledge base. Good knowledge base management software ensures your information is accurate, relevant and easily accessible to improve efficiency for users and agents, and help customers find the right solutions in no time.